This web site, which forms part of the network of web sites (the Network), is operated by Crown Melbourne Limited. Crown recognises that your privacy is important and that receiving your personal information involves trust. Crown takes this issue very seriously. This statement sets out Crown's policy relating to the collection, handling, use and disclosure of your personal information. The expression personal information is used in this policy to refer to information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. This policy is in addition to Crown's general Terms of Use governing the Network and should be read in conjunction with such Terms of Use.
1. Crown is compliant with the National Privacy Principles
Crown is committed to complying with the National Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act).
2. Collecting information
Crown will not collect personal information unless the information is necessary for Crown's functions or purposes. Crown will collect personal information only by lawful and fair means. Crown is required to collect personal information under law, for example, laws relating to casino control, financial transactions, taxation and occupational health and safety.
3. Use and disclosure
Crown will not use or disclose any information about you for any purpose, other than the purpose for which it was collected, without your consent unless the use or disclosure is:
Crown may disclose personal information to:
4. Cookies
Cookies are pieces of information that a web site transfers to your computer's hard disk for record keeping purposes. The cookies simply operate as a unique identifier, which helps Crown to know what our customers find interesting and useful on our web site. Data collected from web site use does not identify the user, allowing you to remain anonymous in our data collection.
Most web browsers are set to accept cookies, however, if you do not wish to receive any cookies, you may set your browser to refuse them. In some instances this will mean that you will not be able to take full advantage of parts of the web site that provide you with improved service.
5. 'Spam'
Crown will not send you 'spam' (unsolicited advertising information) without your consent. If you are receiving promotional information about Crown and do not wish to receive this information any longer, you may remove your name from our list either by visiting the web site from which the communication was sent and following the instructions on how to withdraw your information from that site, or e-mailing us at website@crownmelbourne.com.au requesting to be removed from our mailing list.
6. Database information
Crown will not sell your information from its databases to other companies, organisations or individuals.
7. Marketing
Crown will not send marketing material to you if you have specifically requested not to receive it.
8. Transborder data flow
Crown will not transfer personal information to someone (other than Crown or yourself) who is in a foreign country without your consent, unless:
9. Storage and security of your personal information
Crown will take reasonable steps to keep secure any information held about you, and to keep this information accurate, complete and up to date. Your information is stored on secure servers that are protected in controlled environments. In addition, our employees are required to respect the confidentiality of any personal information held by Crown. Crown will only store your personal information for as long as necessary for any purpose for which the information may be used or disclosed under the National Privacy Principles or as required by law.
You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and accounts used on the Network. You must notify Crown immediately if there is any unauthorised use of your account by another user or of any known breach of security.
10. Access
Crown will, upon reasonable request, provide you with access to your personal information unless otherwise provided by law. If you would like to request to view your personal information, please attend Crown to make your request in person, as your driver's licence or similar Crown accepted photo identification is required. The information will then be available for you to view within 30 days of your request. (There may be a copying cost involved).
11. Links
Crown provides links to other web sites outside of the Crown Network. These links are not under the control of Crown, and Crown is not responsible for the conduct of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to consider the organisations that have requested your information and to examine their compliance with the National Privacy Principles, as well as their terms and conditions of use.
12. Anonymity
Wherever practical and lawful to do so, Crown will allow you to remain anonymous when entering transactions with Crown.
13. Problems or questions
If you have any queries relating to our Website Privacy Policy or you have a problem or complaint, please contact us at mailto:website@crownmelbourne.com.au
If you require further information on Crown's personal information handling practices, please contact Crown by post at: Crown Melbourne Limited.
ABN 46 006 973 262
8 Whiteman Street
Southbank Victoria Australia 3006
Or Phone: (03) 9292 8888
Or fax: (03) 9292 5515
Or e-mail: comments@crownmelbourne.com.au
14. Further information on privacy
For more information regarding privacy issues in Australia and the new National Privacy Principles, visit the Australian Federal Privacy Commissioner's web site at: http://www.privacy.gov.au/
Treat dad to some much needed relaxation this Father's Day at Crown Metropol's ISIKA day spa, Melbourne's urban spa retreat, with these exclusive Father's Day offers:
To book phone ISIKA Day Spa +61 3 9292 8327 or email isika@crownmetropol.com.au
SKINN for Men Treatment
Terms & Conditions:
Offer expires 10/09/10. Valid only for SKINN for Men Treatments 60min or longer. Gift vouchers valid for 12mths from date of purchase. Complimentary healing suite upgrade must be redeemed on the same day as treatment date booked. Treatments subject to availability. Offer not valid with any other ISIKA treatment package.
ISIKA Urban Man Ritual
Terms & Conditions:
Offer expires 10/09/10. Complimentary Gentleman's manicure must be redeemed on the same day as treatment date booked. Offer not valid with any other ISIKA treatment package.
SKINN Fatigue Rescue
Terms & Conditions:
Offer expires 10/09/10. Available while stocks last. One free total shave cleanser and SKINN toiletry bag per item purchased.
Experience one of the four day racing celebrations in style this year with an unforgettable day at fabulous Flemington followed by an evening of contemporary luxury at Crown Metropol.
From the outdoors of the banks @ ascot or the riverside enclosures to the vibrant and festive atmosphere of the carbine marquee. The International lounge is the perfect place to entertain guests from around the globe, whilst the makybe diva marque offers views of the racecourse hugged by the city skyline. Your package awaits you.
Discover the perfect package for your 2010 Spring Racing Carnival.
Please refer to http://www.aotholidays.com.au/ for full terms and conditions.
Enjoy a mid week indulgence package featuring a 30 minute treatment followed by lunch at maze by Gordon Ramsay including valet parking for only $150 per person.*
Package includes:
- Your choice of either a 30 minute massage, wellbeing or facial treatment
- Three course lunch at maze by Gordon Ramsay including a glass of wine
- Complimentary valet parking*
To book phone ISIKA Day Spa +61 3 9292 8327 or email isika@crownmetropol.com.au
*Offer valid Monday to Thursday 11am to 3pm. Available for a limited time. Subject to availability. Bookings essential, please quote ‘Indulgence Package' at time of booking.
I am interested in receiving Crown news and updates.